Returns & Exchanges

At Strung Out, we want to ensure your game is never compromised. If you are not completely satisfied with your gear, you can return or exchange eligible items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Return

  Log in to our online portal with your order number and email address to select the sports equipment or apparel you wish to return.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are attached and equipment shows no signs of use on the court or field.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the gear for quality assurance, we will process your refund or ship your exchange within 5-7 business days.